Hoffman. K.D. (2006). Services Marketing: Concepts, Strategies, & Cases (3.). Наукова думка.
Chicago Style (17th ed.) CitationHoffman. K.D. Services Marketing: Concepts, Strategies, & Cases. 3. USA: Наукова думка, 2006.
MLA (8th ed.) CitationHoffman. K.D. Services Marketing: Concepts, Strategies, & Cases. 3. Наукова думка, 2006.
Warning: These citations may not always be 100% accurate.